We offer 1 year warranty.
• Damages caused by impact, shock, fall, sand, dust, dirt, dampness, leaking batteries, fire, theft, attempted theft, vandalism, acts of war or terrorism, corrosion, water contamination or ingress, frost, flooding, winds, earthquakes, lightning or other adverse weather conditions are not covered in our warranty. *A warranty card is not required for our warranty service.
• Items can be returned to Taiwan for repair services. BUYER pay for return postage. If there is any damage caused by HUMAN FACTORS we will charge an additional fee.
• We offer full refund if you receive defective item. BUYER is responsible shipping fee for return. Returned item must be kept in good condition for Refund.
• In case of any missing content, we shall have the rights to deduct certain amount and not to provide a full refund to cover the loss.
14 Days Money Back Guarantee
* All NON-seller mistake returns for refund are subject to 20% re-stocking fee and BUYER should pay for the return shipping fee. (E.g. you bought wrong model or wrong color and a change of mind.)
*The item and all its accessories provided in the box must be returned.
* In case of any missing content, we shall have the rights to deduct certain amount and not to provide a full refund to cover the loss.
*Customers are responsible for the return shipping fees.
Faulty Item Guarantee (Damage in delivery/Wrong goods)
We offer a 14-days guarantee for faulty items received upon delivery.
Customers should contact us via eBay message within 14 days after the item is received.
The Serial Number must correspond exactly to our record as illustrated by a supporting photo before we can provide further instructions for customers to send the item back.
Customers should record the goods after unpacking it. (To ensure that the goods have been damaged in the delivery process.)
The item and all its accessories provided in the box must be returned.
Scratches are not considered a manufacture defect. Only more than 3 dead pixels on screen would be considered a faulty or manufacturer defect item.
Buyer is responsible for the shipping fee.